Rights and Obligations Regarding Deposit Refund in Rotterdam

In Rotterdam, tenants have clear rights upon the refund of the deposit, while landlords have strict obligations. The landlord must repay the deposit within one month after the end of the tenancy period, as stipulated in Article 7:266 of the Dutch Civil Code (BW). Deductions are only permitted for proven damage, necessary cleaning costs, or outstanding bills, always substantiated with supporting documents such as invoices. Tenants in Rotterdam are entitled to statutory interest on the deposit from the day of payment until repayment. If the landlord refuses? Then send a notice of default and, if necessary, involve the district court (kantonrechter). Landlords may not deduct unreasonable costs for normal wear and tear, such as dulled paint in a Fenix loft or worn floors in a Kralingen apartment due to daily use. Tenants must leave the property in the condition as per the inspection report (opnamestaat), taking into account Rotterdam's humid climate which sometimes requires extra maintenance. For private landlords in neighborhoods like Delfshaven or Charlois, the deposit is often held on a blocked account; housing corporations such as Woonbron or Vestia use internal escrow systems. For disputes in Rotterdam, you can get free advice from the Huurteam Rotterdam, the Rent Tribunal (Huurcommissie), or the district court at the Palace of Justice. Example: deducting costs for 'renewal of carpet' in an Oude Westen property is unjustified if the carpet is older than 5 years. Document everything with photos, the digital inspection report via the Rotterdam Rent Register, and witness statements. This way, you protect yourself against misunderstandings in the vibrant port city. (278 words)