Insurance Fraud Investigation in Rotterdam: Know Your Rights
Your insurer has started a fraud investigation. This can be intimidating, but you have rights. This article explains what an insurer can and cannot do during an investigation.
What can an insurer investigate?
- Request documents: Invoices, photos, witness statements.
- Conduct interviews: Ask you questions about the damage.
- Hire an expert: An independent damage expert.
- Check public sources: Social media, public registers.
What can an insurer NOT do?
- Force cooperation: You have the right to remain silent.
- Enter your home: Without your permission.
- Follow or observe you: Without concrete evidence of fraud.
- Intimidate you: This is unlawful.
Your rights during an investigation
- Right to information about the investigation
- Right to view the investigation file
- Right to legal assistance
- Right to a copy of interview reports